Continuing Our Tradition of Service Excellence: Recent Customer Reviews


Continuing Our Tradition of Service Excellence: Recent Customer Reviews

Nothing makes us happier here at Muth & Company Roofing than a positive review from another satisfied customer. Owning and maintaining a home can be stressful, and we love being able to make the lives of the homeowners we work with a little easier by offering competitive prices, superior products and exceptional customer service. 

After 25 years of serving this community, we’re pleased that the positive reviews continue to roll in! Here are a few recent examples:

John K. – 9/24/18 (Better Business Bureau)

This is the first review I’ve ever posted on a home service company but I just had to record our experience with Muth Roofing. We called them at the suggestion of our immediate neighbors, who had used them for a deck project a few years ago. They promptly diagnosed our leaking roof problem that had been completely missed by another company. They were prompt, thorough and professional and kept us posted in person or by phone through the entire project from “soup to nuts”. Their work crew was the largest and hardest working group I have EVER seen on a residential building project, and several of our neighbors commented spontaneously on the impressive array of equipment they used. The work was done in less than three days and their clean up was remarkable, with all of the old shingles, roof liners, old lumbar and other trash removed within an hour of the roofing crew completely the work. My wife and I could not have been more pleased with a company and we are going to recommend them to all of our friends! And I should also mention I guess that the roof looks fantastic!

Arlene A. – 9/26/18 (Yelp)

We are so grateful to Muth Roofing for the excellent work they have done on our 1931 house over the years. In 2001, we hired ****** because they weren’t too expensive. After several years of replastering and repainting the third floor after leaks, none of which were fixed permanently by ******, we paid Muth thousands of dollars to fix all the roof problems and install new gutters, gutter covers and downspouts. No more problems! A few weeks ago, they replaced our roof and did a terrific job. 

 

I was especially impressed, during the estimate process, that Chad Muth noticed nail pops and cracks on our finished third floor ceiling and realized they were a sign of poor ventilation. He climbed into the insulation-filled parts of our attic to diagnose the problem and come up with a solution. The poor ventilation is most likely the reason our shingles failed prematurely.

 

They sent over an energetic crew of 5 who got the job done in two long days. They were polite, the crew boss spoke English, and they did a good job cleaning up. 

 

During the job, Chad or one of the other supervisors popped over frequently to check on the progress of the job, and Chad came over afterwards to discuss our 50-year transferable warranty and make sure everything was okay.

 

The roof looks great, there are no leaks, and the attic now has good ventilation.

Joshua O. – October 2018 (Google) 

The thing I appreciated about Muth was they treated us with respect and they were honest.

I misunderstood the quote and thought the price was $1,000 higher that it actually was. Some contractors we have dealt with in the past would have charged us the extra without hesitation, but Muth didn’t.

As far as the work goes, we had to have them come out a few times to deal with re-angling the gutters, but to dealing with this was very easy and we were never made to feel unreasonable by anyone we dealt with. In my view, fixing mistakes without giving your customers a hard time reveals a lot about the character of a company.

If you’re looking for a roofing company that puts your needs first, turn to Muth & Company Roofing. We’ll take care of all your roofing needs in a professional, courteous, timely manner. Give us a call today at (614) 682-3060.





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Author: derek

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